Our top priority is to gain and keep your trust by being honest, reliable, professional, and discreet. We value your privacy and will never disclose any information without your consent.
We follow a strict Code of Conduct that includes:
- Being courteous, caring, and professional toward clients, pets, and their property at all times.
- Respecting the privacy of the client and not entering any forbidden or off-limits areas or rooms.
- Not bringing anyone else onto the client’s property who is not a Coco Ash & Co. representative or a contractor authorized by the client.
- Not staying on the client’s property longer than needed to perform the contracted services.
- Asking for your permission before posting any content on any social media platform or Cocoash.com.
- Storing your profile information securely in our internal system and locking up all keys or codes at all times unless we are visiting your property.
- Always proactive reporting and concerns, issues, or challenges noticed.
- Always following written or communicated directions.
We appreciate your business and we strive to provide you with the best service possible.